myApps-EN
Through a longtime partnership with the telephone system Manufacturer innovaphone and our available ICT-Knowhow, we offer an innovaphone Cloud-Gateway-solution for local innovaphone PBXes and development of innovaphone Apps.
Furthermore, we offer a flexible innovaphone Cloud.
You have an idea for an innovaphone App? Next to the listed default-Apps down below we also develop individual Apps.
For requests for licensing or for a test license, write us here
You are intrested in information about new Apps or App-features of MediaRunway myApps apps? Then fill in the contact form to get our newsletter:
Cloud Gateway
Cloud Gateway – not an app, but hardware with services, which, especially for small „on premise“ innovaphone PBX installations, easily enable the usage of myApps, for example by the Manger on the way. Without the customer or innovaphone partner having to take care of fixed public IPs, redundant connection routes, reverse proxy in a DMZ, yearly certificate changes, updates, etc.. You get a small, powersaving hardware that is connected to MediaRunway data center services and just like that myApps is available on the way and from homeoffice, even if the customer doesn’t have a public IP. This solution is also ideal for innovaphone partners, who want to configure customer systems remotely, without having to configure any VPN client software.
| prices Cloud Gateway | ||
|---|---|---|
| installation | 99,00€ | |
| hardware PoE or power adapter | 99,00 € | |
| per month | ||
| up to 10 port lics | 9,98 € | |
| up to 20 port lics | 13,98€ | |
| up to 50 port lics | 17,98 € | |
Analytics
Analytics is the simple, comprehensive and visualized way of evaluating calls to reduce unanswered calls and optimize your business processes. You can easily keep track of a lot of data, mobile on a smartphone or on your pc monitor or a big screen for everyone.
For requests for licensing or for a test license, write us here
Appinion
Appinion can make choice processes easier, by quickly asking the myApps user for his opinion. You can decide yourself how many choices you give the users. The creator of the poll sees the results in percent as well as how many users partook at the poll.
License: free
Call Action
Call Action connects ERP, CRM and more systems by a centralized adjustable call-behaviour for incoming as well as for ended calls. Whether website rquests or windows applications, with or without user specific parameters.
For requests for licensing or for a test license, write us here
License: 1,49€ per user and month
Callback
Callback is an app, that manages recalls for your company. Instead of e-mail or paper, you have a modern myApps interface, which is compatible with your smartphone. In the interface you have the option to either manage your own recalls or create recalls for other users. Every recall has a priority level, a state and an optional comment.
For requests for licensing or for a test license, write us here
License: 1,49€ per user and month
Videos: DE
Call Info
Call Info can show you important information about the caller in your myApps Phone App for easier and more qualitative (customer) communication. The app obtains the information from an external LDAP server, which in turn can collect its information from a wide variety of sources. With the editor integrated in the Admin App, you can create your individual display template so that more important information can be highlighted with bold letters, a larger font or color.
For requests for licensing or for a test license, write us here
License: 1,49€ per user, month and instance
Doorbell
Doorbell shows a high-resolution picture of the corresponding video doorbell in myApps even before taking the call and enables the user, with a displayed button, to open the door, instead of overwhelming the user with a bad video quality and having to remember long key combinations for a technically very easy task.
For requests for licensing or for a test license, write us here
License: 1,49€ per user and month
iFrame
iFrame is an application, with which you can easily manage access for websites centrally, which are compatible with iframe. For example, ERP, CRM or other information systems. You can decide, if you add the SIP-ID or any other string of the user to the URL.
For requests for licensing or for a test license, write us here
License: 1,49€ per user and month
inno2TANSS
inno2TANSS needs the ticket system „TANNS®“ and a innovaphone reporting. The app pushes call information's to the ticket system. All the information's are available inside the ticket system and can get visualized in your timelines. The TANNS® telephone system connection for the Innovaphone V12 reporting database was already made by MediaRunway back in the day and then got implemented by TANNS®.
For requests for licensing or for a test license, write us here
License: first year per telephone system 599,00€ and 129,00€ for every following year
Pinboard
Pinboard can replace the information board of your company and save time from scrolling through chat histories. If you have or want to publish information for all users, then this is the right app for you. You can differentiate long and short term information's by setting a expiry date. This also prevents the „eternally“ stuck old information of for example a change of responsibility on the company information board.
License: free
Presence Favorites
Presence Favorites grants the ability to create presence favorites. Adjustable are the presence state color, text and the time for how long a presence state should stay, before it changes back to green/present. This way you can prevent forgetting to change the state for example after a lunch break.
License: free
Presence Heartbeat
Presence Heartbeat improve the clarity of the myApps presence state of your employees, in which the color and the text are automatically set with a preset when the Windows screen lock is activated and unlocked again, as well as when Windows logs on and logs off/ shutdown. This works on the local Windows PC as well as in a Windows Terminal session.
For requests for licensing or for a test license, write us here
License: 1,49€ per user and month
Queue Board
Queue Board is an easy way to improve the quality of your corporate communication by using this app to get an overview (live and the supervisor also historical) of the waiting time and the number of callers. You can see how many callers and after how long these callers gave up the wait. Give each individual team member (call agent) and the supervisor an easy way for all team members to log in or out of the group. If you want to keep an eye on several waiting queues at the same time, simply open the desired waiting queues next to each other on the supervisor monitor or visible to the team on a larger display. The information can just as well be viewed mobile on a smartphone. In addition, the following can be configured in the app: wrap-up time, how active agents are counted, alarm thresholds and the resetting of values. A supervisor can also be a call agent at the same time.
For requests for licensing or for a test license, write us here
License: 1,49€ per user, month and queue(instance)
TANSS TK PopUp
TANSS TK PopUp shows information about the caller for incoming calls inside of TANSS® and makes them disappear shortly after the call has ended. Create a better customer experience without clicking or typing.
For requests for licensing or for a test license, write us here
License: 1,49€ per user and month
TimeTracking
TimeTracking - the development of this app is on hold, so there is no parallel development next to the innovaphone timetrackting "Working App".
VIP Call
VIP Call enables you to create fastlane tickets using a PIN for VIP-customers or other callers. Like this, a team or a certain employee can be reached directly. This allows for a better experience for both sides of the phone line, can speed up processes and raise customer satisfaction.
For requests for licensing or for a test license, write us here
License: 1,49€ per user and month
Videos: DE
Hotdesk
Hotdesk allows for a easy change of telephones when you change your workspace. this can be done either by the user via the myApps Client or automaticly via the Windows login (local computers and Terminal Servers). Tested with innovaphone and SNOM telephones.
Favorite Contacts
Favorite Contacts allows to manage more than 32 contacts in groups for quick access. Thanks to this, communication over multiple departments, locations and with federation is quicker and more comfortable.
Share
Share allows to share files, which are to large for Emails! There are also other great reasons to use this app. encrypted, password protected and limitable filetransfer via you OWN system.
Phone Controll
Phone Controll allows the user to mute his phone in homeoffice while beeing in the office and vice versa. The user also gets a list of phone devices where he is currently logged in.
Internet Radio
Internet Radio allows to pick your favorites from many radiostations. During phone calls the radio gets muted automaticly, so you can concentrate on the phonecall. When the phone call ends, the radio resumes.
License: free
your app?
your app? You have an idea or a wish for a new app? We will gladly develop it for you.
Yes, I am interested in one or more of your apps or an individually developed app and would like to get a not binding offer, then write us.